[ hghr ]hailey george human resources

industry focus · architecture, engineering, construction + design

we specialize in architecture, engineering, construction + design.

we work with architects, engineers, interior designers, residential and commercial builders, and construction managers. we know how project-driven companies run, and we build hr that works in the field and in the office.

let’s talk about your business →

residential builders · commercial contractors · construction managers · architecture firms · engineering firms · interior design firms

a spiral terrazzo staircase seen from above

the most common setup we see

the office manager is running hr.

it happens in almost every growing construction and design firm. someone organized and trusted picks up payroll, onboarding, benefits, and whatever personnel questions come in. they keep the place running.

but nobody hired them to spot legal exposure, manage an investigation, handle a termination, or think about how the company should be structured at twice its size. and the ceo is too busy running projects to fill that gap.

that’s not a criticism of the office manager. it’s a gap in the company. we fill it, and we work right alongside them.

where it usually shows up

  • 01field employees classified or paid incorrectly
  • 02terminations with no documentation behind them
  • 03complaints from a jobsite that never get investigated
  • 04a handbook that doesn’t cover every state you work in
  • 05superintendents and pms managing people with no training
  • 06no plan for who leads when the founder steps back
a 1902 blueprint floor plan for two neighboring beacon street residences in boston
first floor plan, 424 + 426 beacon st., boston. j.a. schweinfurth, architect, 1902.

why construction is different

two workplaces, one company.

the office and the field work on different schedules, talk differently, and mean different things by “management.” project leaders have a lot of autonomy. firms run across job sites, states, and business units, and growth usually gets ahead of the systems behind it.

the office

executive leadership
project executives
preconstruction + estimating
design + architecture teams
finance + administration

the field

project managers
superintendents
foremen
field teams
multiple active job sites

your hr has to work for both sides and for the handoffs in between.

who we work withaec + design
a restored stone townhouse with bay windows
residential builders
a double-height architecture studio with a wall of wood shelving
architecture + engineering
a green-paneled dining room with leather chairs
interior design
what we help withaec + design

leadership transitions + succession

getting the next generation of leaders ready, and the company around them, well before the handoff.

accountability + performance

consistent expectations for pms and superintendents, and a review process people in the field will actually use.

monthly management training

helping strong builders become strong managers: documentation, hard conversations, and running crews and teams.

compassionate terminations

planned, documented, and handled with respect, whether it’s one person or a crew.

compensation + bonus structures

pay and incentives that are consistent, defensible, and reward what the business needs.

recruiting + retention

hiring and keeping project talent in a market where good people have options.

employee relations + investigations

complaints and discipline handled properly across sites, with records that hold up.

multi-site + multi-state growth

policies and practices that scale as you add locations and states.

taking hr off the office manager’s plate

systems that move recurring people admin off project leaders and executives.

experience

we’ve done this work inside construction companies.

we’ve built hr departments inside growing builders and consulted for construction clients on both the residential and commercial side. we’ve run the onboarding, written the policies, coached the superintendents, and been in the room for the hard calls.

2×

growth at a construction firm while our founder built its hr function from scratch.

$150k+

saved every year by moving recruiting in-house and cutting outside agencies.

18-month

rotational career program built for recent college graduates entering construction.

case study · commercial construction

aligning leadership around a shared vision for the future.

leadership alignment

the starting point
a commercial construction company was entering a new chapter with the appointment of a new ceo. its executive team needed time away from day-to-day operations to set shared priorities, clarify expectations, and align on where the business was headed.
our work
hghr designed and facilitated a multi-day executive leadership summit. together with leadership, we set company-wide goals and commitments, clarified leadership responsibilities, and organized priorities around four strategic pillars: exceptional projects, a high-performing organization, operational excellence, and sustainable growth.
the result
leaders left with a shared framework for moving forward and a clearer understanding of company priorities, individual accountability, and how each function contributes to the company’s success. the summit laid the foundation for stronger collaboration across departments, more intentional leadership development, and a consistent way to turn strategy into measurable goals.

from the inside

we’ve built career paths for builders.

including an 18-month rotational program that gave recent graduates a real path into construction, and the career planning and development sessions to back it up.

know where you stand.

an hghr audit shows construction leadership where the people risk is, where managers need support, and what the next phase of growth will require.

let’s talk about your business →about the audit